Technical Support

How can we help?

As the world’s largest producer of fully functional human cells derived from induced pluripotent stem (iPS) cells, CDI is committed to providing you with the support and resources needed for successfully using our iCell® products in your research. From technical support to training to making technical documents available online, our goal is to provide industry-leading support.

For fastest service:

  • Search the Knowledge Base first. You will find well-documented solutions to the most common technical issues, with no waiting.
  • See the Request a Quote page to request product pricing
  • See the Customer Support page for questions about order status, shipping, etc.
  • For immediate support, call toll-free (North America) (877) 320-6688 or +1 (608) 310 5100.

Please fill out this form for technical questions related to use of iCell or MyCell products:

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